Wed. Nov 30th, 2022

The Ghana Water Company (GWC) in a release has reminded customers that it is now their responsibility to pay water bills after 31st December in a little over a week time.

This was released yesterday, December 22, as the year gets to its end, though COVID-19 is still in the country.

“31st December, 2020, marks the end of the Government’s directive to the Ghana Water Company Limited (GWCL) to serve Ghanaians with water for free as part of measures to curb the rapid spread of the Covid-19 pandemic”, the release said.

“Customers of GWCL must please note, that from hence, the payment of water bill will be the responsibility of the customer. The Minister of Sanitation and Water Resources, and the Management of GWCL therefore wish to intorm consumers and the general publie that the last meter reading for the month of December, 2020 officially ends the free water delivery”, it added.

In his fifth address to the nation on the Coronavirus outbreak on April 5, this year, President Akufo-Addo announced that the public would enjoy free water supply from the GWCL for the months of April, May and June 2020, as part of interventions to help stop the spread of the coronavirus disease (COVID-19).

As part of precautionary measures to stop the spread, health experts have advised the washing of hands with clean water under running water for at least 20 seconds and this requires access to uninterrupted water supply, hence the government’s directive.

This was later extended from June to September 2020.

Read the full statement below:

GHANA WATER COMPANY LIMITED

PRESS RELEASE

IMMEDIATE RELEASE

DATE: 22nd DECEMBER 2020

TO ALL MEDIA HOUSES

ATTN: NEws EDITOR

GWCL ENDSs FREE WATER DELIVERY

31st December, 2020, marks the end of the Government’s directive to the Ghana Water Company Limited (GWCL) to serve Ghanaians with water for free as part of measures to curb the rapid spread of the Covid-19 pandemic.

Customers of GWCL must please note, that from hence, the payment of water bill will be the responsibility of the customer. The Minister of Sanitation and Water Resources, and the Management of GWCL therefore wish to intorm consumers and the general publie that the last meter reading for the month of December, 2020 officially ends the free water delivery.

GWCL assures custmers that, meter readers, and all frontline staff will continue to adhere and practice in full, all the protocols to protect themselves and our cherished customers, including cladding themselves in GWCL apparel, identity cards, personal sanitizers and face masks, before accessing their premises to read the meters.

Details

Landlords and Landladies can/must revert to the arrangements with tenants prior to the free water delivery.

Water vendors can/must resume their normal business after the last meter reading in December, 2020.

Disconnected customers who were reconnected to enable them enjoy the free water during the period, must as a matter of urgency pay their arrears to remain connected

Disconnected customers will remain disconnected until their arrears are settled in full before their supply will be restored.

5. All GWCL collection/pay points are opened during normal working hours and customers can also pay their bills via mobile money channels with all the telecommunications networks.

The Management of GWCL wishes to express its appreciation to all agencies who supported the free water delivery initiative.

Special appreciation goes to the Govemment for the kind gesture towards Ghanaians.

We wish our cherished customers a Merry Christmas and a Prosperous New Year,

GWCL…. at Your Service.

END.

For further enquiries kindly contact:

Stanley Martev (Chief Manager. PR & Communications)

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